Our IT Systems Group provides a comprehensive range of systems management services to assist your staff on all your computer and system issues. Some of the common systems management issues we resolve include:
The threat of data loss, hardware and software issues, along with recently increasing virus and worm activity and Internet based attacks, are a real problem in today’s complex IT environment. Therefore we believe that in this environment being proactive and preventative is the best way to ensure your business minimizes its downtime and data loss.
We have therefore initiated a Regular Systems Maintenance (RSM) program which safeguards your business network. The RSM program is a preventative initiative designed to remove this burden from your organisation. Regular Maintenance ensures that every facet of your system infrastructure is protected, updated and performing efficiently all year round. This comprehensive program consists of specialised system checks, analysis and adjustments that are carried out by a Systems Consultant on a monthly basis.
The Regular Systems Maintenance program has proven to be a cost effective investment which safeguards and preserves IT system infrastructure.
Well designed and implemented networks are the key to business productivity. Our network solutions offer file sharing, safe and reliable back-up solutions for your data, sharing of resources such as printers and secure remote access whether on the road or from home as their basic ingredients. Your business may not require all of these ingredients to achieve your needs.
Our expertise is to ensure your business has a responsive network infrastructure that is designed to control your costs and reduce risks to your business while enabling you to seize new business opportunities.
We can help you plan, install, manage and run your network infrastructure regardless of the size and complexity of your networking requirements. Our network solutions also include full back-up of information, ensuring your companies client lists, projects and accounting information is secure and protected against system failure or unexpected physical damage.
IT infrastructure is the heart of any organization today. No organization can function smoothly without a healthy infrastructure. We help our clients maintain an ideal and secure infrastructure, thus allowing them to grow in terms of geographical, strategic and technical boundaries. We are available round the clock to make sure you sleep well while we are awake!
Enterprises find it tough to manage diverse networks, devices, databases and applications across a global footprint as they grow out of existing infrastructure. That’s where we come in picture! We with our service operation center delivering 24x7x365 availability and scalability, provides well-tailored infrastructure support services for its clients’ specific requirements to meet the performance and availability demands of their businesses. It provides remote maintenance and support to clients, thereby helping them manage diverse networks, devices, databases and applications located either across different data centers or on in-house infrastructure, throughout the world. Organizations have the freedom to out-task as little or as much of their IT infrastructure as they deem necessary. Moreover, it helps them maintain a secure infrastructure without requiring businesses to invest heavily.
Server Management
Email Management
Database Management
Network Management
Security Management
Continuous monitoring and reporting pertaining to intrusion detection, manage security services and security events
We ensure that your organisation has the right hardware and software for your business to meet current and future objectives. We therefore analyse what hardware and software is required, we offer vendor-neutral recommendations, obtain the right software for your needs and infrastructure and then we deal with all the ordering, delivery, returns, installation and customer satisfaction. The advantage being that you can use our knowledge and expertise to get the right product which will integrate with your existing infrastructure , allowing you to focus on your core competencies.
Imagine, no more being left on hold for hours whilst trying to speak to customer support and no more blame games between suppliers claiming that it’s someone else’s kit which is causing the problem. Allowing Citrus-Lime to become your IT supplier and integrator takes the worry and hassle out of IT procurement and delivers you systems that work, from people you can trust.
Our qualified systems engineers can implement maintain or upgrade a wide range of multi-vendor business hardware and software. The first step is to get an understanding of your business, how your current technology is assisting you now, and where your business is going. Then we create a solution tailored to your needs.
We have a proven set of methodologies which we follow for all our upgrades and installations which are designed to ensure that every facet of your IT system is providing the best return on investment.
Our services include:
We will install and configure as many desktops and laptops as required, whether it be one or one hundred. We have the manpower and expertise to deal with an entire corporate wide roll-out.